.vtr-inbox{--vtr-bg:oklch(0.175 0.012 50);--vtr-card:oklch(0.215 0.014 50);--vtr-fg:oklch(0.945 0.012 80);--vtr-muted:oklch(0.260 0.012 50);--vtr-muted-fg:oklch(0.690 0.014 70);--vtr-accent:oklch(0.305 0.020 55);--vtr-border:oklch(1 0 0/8%);--vtr-input:oklch(1 0 0/12%);--vtr-sidebar:oklch(0.205 0.013 50);--vtr-primary:oklch(0.745 0.155 60);--vtr-primary-fg:oklch(0.195 0.014 50);--vtr-chart-1:oklch(0.745 0.155 60);--vtr-chart-2:oklch(0.700 0.110 200);--vtr-chart-3:oklch(0.680 0.130 145);--vtr-chart-4:oklch(0.720 0.130 295);--vtr-chart-5:oklch(0.620 0.180 25);--vtr-read:oklch(0.70 0.15 245);--vtr-note:oklch(85% 0.13 90);--vtr-font:"DM Sans",ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;--vtr-mono:"IBM Plex Mono",ui-monospace,SFMono-Regular,Menlo,monospace;display:flex;height:560px;min-height:0;overflow:hidden;border:1px solid var(--vtr-border);border-radius:14px;background:var(--vtr-bg);color:var(--vtr-fg);font-family:var(--vtr-font);font-feature-settings:"ss01","cv02","cv03","cv04","cv11";-webkit-font-smoothing:antialiased;text-align:left;container-type:inline-size}.vtr-inbox[data-theme=light]{--vtr-bg:oklch(0.972 0.012 80);--vtr-card:oklch(0.985 0.010 75);--vtr-fg:oklch(0.215 0.018 50);--vtr-muted:oklch(0.935 0.014 75);--vtr-muted-fg:oklch(0.485 0.016 60);--vtr-accent:oklch(0.925 0.025 60);--vtr-border:oklch(0.890 0.012 70);--vtr-input:oklch(0.910 0.014 70);--vtr-sidebar:oklch(0.955 0.013 75);--vtr-primary:oklch(0.585 0.155 50);--vtr-primary-fg:oklch(0.985 0.010 80);--vtr-chart-1:oklch(0.585 0.155 50);--vtr-chart-2:oklch(0.640 0.110 200);--vtr-chart-3:oklch(0.560 0.140 145);--vtr-chart-4:oklch(0.660 0.130 295);--vtr-chart-5:oklch(0.470 0.150 25);--vtr-read:oklch(0.58 0.19 245)}.vtr-inbox *,.vtr-inbox :after,.vtr-inbox :before{box-sizing:border-box}.vtr-inbox button{font-family:inherit;color:inherit}.vtr-inbox svg{display:block;flex-shrink:0}.vtr-inbox [hidden]{display:none!important}.vtr-inbox[data-variant=thread] .vtr-list{display:none}.vtr-list{display:flex;flex:0 0 clamp(240px,30%,320px);flex-direction:column;min-height:0;border-right:1px solid color-mix(in oklab,var(--vtr-border) 50%,transparent);background:color-mix(in oklab,var(--vtr-sidebar) 30%,transparent)}.vtr-list-head{padding:12px 14px 8px;border-bottom:1px solid color-mix(in oklab,var(--vtr-border) 40%,transparent)}.vtr-list-title{display:flex;gap:8px;margin-bottom:10px;font-size:15px;letter-spacing:-.01em}.vtr-count,.vtr-list-title{align-items:center;font-weight:600}.vtr-count{display:inline-flex;padding:1px 7px;border-radius:999px;font-size:11px;background:color-mix(in oklab,var(--vtr-primary) 14%,transparent);color:var(--vtr-primary)}.vtr-search{position:relative}.vtr-search>svg{position:absolute;left:12px;top:50%;transform:translateY(-50%);color:var(--vtr-muted-fg)}.vtr-search-input{width:100%;height:32px;padding:0 12px 0 34px;border-radius:6px;border:1px solid var(--vtr-input);background:var(--vtr-card);font-family:inherit;font-size:13.5px;color:inherit;outline:none}.vtr-search-input::placeholder{color:var(--vtr-muted-fg)}.vtr-search-input:focus{border-color:var(--vtr-primary);box-shadow:0 0 0 3px color-mix(in oklab,var(--vtr-primary) 20%,transparent)}.vtr-list-scroll{flex:1;min-height:0;overflow-y:auto}.vtr-row{width:100%;display:flex;gap:10px;padding:12px 14px;text-align:left;cursor:pointer;border:none;border-left:3px solid transparent;border-bottom:1px solid color-mix(in oklab,var(--vtr-border) 35%,transparent);background:transparent;color:inherit;transition:background .12s ease}.vtr-row:hover{background:color-mix(in oklab,var(--vtr-accent) 35%,transparent)}.vtr-row.is-active{border-left-color:var(--vtr-primary);background:color-mix(in oklab,var(--vtr-primary) 7%,transparent)}.vtr-row:focus-visible{outline:2px solid var(--vtr-primary);outline-offset:-2px}.vtr-row-main{display:block;flex:1;min-width:0}.vtr-row-top{display:flex;align-items:baseline;justify-content:space-between;gap:8px}.vtr-row-name{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.vtr-row.is-unread .vtr-row-name{font-weight:750}.vtr-row-right{display:inline-flex;align-items:center;gap:6px;flex-shrink:0}.vtr-unread-dot{width:8px;height:8px;border-radius:50%;background:var(--vtr-primary)}.vtr-row-time{font-family:var(--vtr-mono);font-size:12px;font-variant-numeric:tabular-nums;color:var(--vtr-muted-fg)}.vtr-row-meta{display:flex;align-items:center;gap:6px;margin-top:3px;flex-wrap:wrap}.vtr-row-channel{font-size:12px;color:var(--vtr-muted-fg);text-transform:capitalize}.vtr-row-preview{margin-top:5px;font-size:13px;line-height:1.45;color:var(--vtr-muted-fg);display:-webkit-box;-webkit-line-clamp:2;line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.vtr-chip-id{display:inline-flex;align-items:center;gap:4px;font-family:var(--vtr-mono);font-size:11.5px;font-variant-numeric:tabular-nums;color:var(--vtr-muted-fg);background:color-mix(in oklab,var(--vtr-muted) 55%,transparent);border:1px solid color-mix(in oklab,var(--vtr-border) 55%,transparent);border-radius:4px;padding:1px 6px;white-space:nowrap}.vtr-chip-id.is-lg{font-size:12.5px;padding:2px 7px}.vtr-pill-ai{gap:3px;border-radius:999px;padding:1px 7px;font-size:10px;font-weight:700;letter-spacing:.04em;color:var(--vtr-primary);background:color-mix(in oklab,var(--vtr-primary) 13%,transparent);border:1px solid color-mix(in oklab,var(--vtr-primary) 28%,transparent)}.vtr-pill-ai,.vtr-pill-status{display:inline-flex;align-items:center;line-height:15px}.vtr-pill-status{border-radius:999px;padding:0 6px;font-size:10.5px;text-transform:uppercase;letter-spacing:.08em;border:1px solid var(--vtr-border);background:var(--vtr-muted);color:var(--vtr-muted-fg)}.vtr-pill-status.is-open{background:color-mix(in oklab,var(--vtr-chart-3) 15%,transparent);color:var(--vtr-chart-3);border-color:color-mix(in oklab,var(--vtr-chart-3) 30%,transparent)}.vtr-pill-status.is-pending{background:color-mix(in oklab,var(--vtr-chart-4) 15%,transparent);color:var(--vtr-chart-4);border-color:color-mix(in oklab,var(--vtr-chart-4) 30%,transparent)}.vtr-avatar{--tint:var(--vtr-primary);position:relative;width:36px;height:36px;flex-shrink:0;border-radius:999px;display:inline-flex;align-items:center;justify-content:center;font-weight:600;font-size:14.4px;overflow:hidden;background:color-mix(in oklab,var(--tint) 18%,transparent);color:var(--tint);border:1px solid color-mix(in oklab,var(--tint) 35%,transparent)}.vtr-avatar.is-sm{width:34px;height:34px;font-size:13.6px}.vtr-avatar-badge{position:absolute;bottom:-2px;right:-2px;width:16px;height:16px;border-radius:999px;background:transparent;border:1.5px solid var(--vtr-card);display:inline-flex;align-items:center;justify-content:center;color:var(--tint);overflow:hidden}.vtr-ch-whatsapp{--tint:var(--vtr-chart-2)}.vtr-ch-instagram{--tint:var(--vtr-chart-4)}.vtr-ch-facebook,.vtr-ch-messenger{--tint:var(--vtr-chart-1)}.vtr-ch-sms,.vtr-ch-webchat{--tint:var(--vtr-chart-3)}.vtr-ch-email{--tint:var(--vtr-chart-5)}.vtr-ch-voice{--tint:#5b5bf0}.vtr-ch-tiktok{--tint:var(--vtr-fg)}.vtr-ch-mercadolibre{--tint:#ffe600}.vtr-ch-yapo{--tint:#ff6b00}.vtr-sender-avatar{--tint:var(--vtr-primary);width:28px;height:28px;flex-shrink:0;border-radius:999px;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;align-self:flex-end;margin-bottom:4px;font-weight:600;font-size:10.5px;line-height:1;background:color-mix(in oklab,var(--tint) 18%,transparent);color:var(--tint);border:1px solid color-mix(in oklab,var(--tint) 35%,transparent)}.vtr-sender-avatar.is-contact{--tint:var(--vtr-chart-1)}.vtr-sender-avatar.is-ai{--tint:var(--vtr-primary)}.vtr-sender-avatar.is-agent{--tint:var(--vtr-chart-2)}.vtr-thread{display:flex;flex:1 1 0;flex-direction:column;min-width:0;min-height:0}.vtr-thread-head{display:flex;align-items:center;gap:10px;padding:10px 20px;border-bottom:1px solid color-mix(in oklab,var(--vtr-border) 50%,transparent);background:color-mix(in oklab,var(--vtr-card) 95%,transparent);backdrop-filter:blur(8px)}.vtr-thread-id{flex:1;min-width:0}.vtr-thread-name{font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.vtr-thread-sub{display:flex;align-items:center;gap:6px;margin-top:4px;min-width:0}.vtr-thread-account{font-size:12px;color:var(--vtr-muted-fg);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.vtr-head-btn{width:30px;height:30px;border-radius:6px;display:inline-flex;align-items:center;justify-content:center;border:1px solid transparent;background:color-mix(in oklab,var(--vtr-primary) 12%,transparent);color:var(--vtr-primary);cursor:pointer}.vtr-msgs{flex:1;min-height:0;overflow-y:auto;overscroll-behavior:contain;padding:24px;display:flex;flex-direction:column;gap:12px}.vtr-msg-row{display:flex;gap:8px;align-items:flex-end}.vtr-msg-row.is-in{justify-content:flex-start}.vtr-msg-row.is-out{justify-content:flex-end}.vtr-stack{display:flex;flex-direction:column;gap:6px;max-width:78%}.vtr-msg-row.is-in .vtr-stack{align-items:flex-start}.vtr-msg-row.is-out .vtr-stack{align-items:flex-end}.vtr-bubble{max-width:100%;padding:10px 16px;border-radius:16px}.vtr-bubble.is-contact{border-top-left-radius:4px;background:var(--vtr-card);border:1px solid color-mix(in oklab,var(--vtr-border) 60%,transparent)}.vtr-bubble.is-ai{border-top-right-radius:4px;background:color-mix(in oklab,var(--vtr-primary) 7%,var(--vtr-card));border:1px solid color-mix(in oklab,var(--vtr-border) 70%,transparent);box-shadow:inset 0 0 0 1px color-mix(in oklab,var(--vtr-primary) 9%,transparent)}.vtr-bubble.is-agent{border-top-right-radius:4px;background:color-mix(in oklab,var(--vtr-primary) 16%,transparent);border:1px solid color-mix(in oklab,var(--vtr-primary) 32%,transparent)}.vtr-text{font-size:15px;line-height:1.55;white-space:pre-wrap}.vtr-text strong{font-weight:700}.vtr-meta{display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin-top:4px;font-size:11.5px;color:color-mix(in oklab,var(--vtr-muted-fg) 70%,transparent)}.vtr-ai-dot{width:6px;height:6px;border-radius:999px;background:var(--vtr-primary);flex-shrink:0}.vtr-tick{display:inline-flex}.vtr-tick.is-read{color:var(--vtr-read)}.vtr-typing{display:inline-flex;align-items:center;gap:4px;padding:13px 16px}.vtr-typing i{width:6px;height:6px;border-radius:999px;background:var(--vtr-muted-fg);animation:vtr-blink 1.2s ease-in-out infinite}.vtr-typing i:nth-child(2){animation-delay:.18s}.vtr-typing i:nth-child(3){animation-delay:.36s}@keyframes vtr-blink{0%,60%,to{opacity:.28;transform:translateY(0)}30%{opacity:1;transform:translateY(-2px)}}.vtr-event{display:flex;justify-content:center;padding:2px 0}.vtr-event-pill{display:inline-flex;align-items:center;gap:6px;max-width:90%;padding:4px 12px;border-radius:999px;font-size:11.5px;color:var(--vtr-muted-fg);background:var(--vtr-card);border:1px dashed color-mix(in oklab,var(--vtr-border) 80%,transparent)}.vtr-event-pill .vtr-ago{color:color-mix(in oklab,var(--vtr-muted-fg) 70%,transparent)}.vtr-note{display:flex;justify-content:flex-end}.vtr-note-card{max-width:78%;padding:9px 13px;border-radius:14px;background:color-mix(in oklab,var(--vtr-note) 20%,var(--vtr-card));border:1px solid color-mix(in oklab,oklch(80% .14 85) 45%,transparent)}.vtr-note-head{display:flex;align-items:center;gap:5px;margin-bottom:4px;font-size:10.5px;text-transform:uppercase;letter-spacing:.05em;color:var(--vtr-muted-fg)}.vtr-note-label{font-weight:700;color:oklch(.5 .12 72)}.vtr-inbox:not([data-theme=light]) .vtr-note-label{color:oklch(.62 .13 78)}.vtr-note-meta{text-transform:none;letter-spacing:0;font-weight:400}.vtr-note-body{font-size:13.5px;line-height:1.5;white-space:pre-wrap}.vtr-mention{color:var(--vtr-primary);font-weight:600}.vtr-trace{display:flex;justify-content:flex-end}.vtr-trace-inner{width:min(440px,88%);display:flex;flex-direction:column;align-items:flex-end;gap:6px}.vtr-trace-chip{display:inline-flex;align-items:center;gap:7px;padding:4px 10px;border-radius:999px;font-size:12px;color:var(--vtr-muted-fg);background:color-mix(in oklab,var(--vtr-muted) 30%,transparent);border:1px solid color-mix(in oklab,var(--vtr-border) 60%,transparent);cursor:pointer}.vtr-trace-chip>span{font-weight:500}.vtr-trace-chip .vtr-chev{transition:transform .14s ease}.vtr-trace-chip[aria-expanded=true] .vtr-chev{transform:rotate(90deg)}.vtr-trace-box{width:100%;display:flex;flex-direction:column;gap:8px;padding:8px 12px;border-radius:12px;background:color-mix(in oklab,var(--vtr-muted) 22%,transparent);border:1px solid color-mix(in oklab,var(--vtr-border) 55%,transparent)}.vtr-trace-step{display:flex;align-items:center;gap:7px;font-size:12px;min-width:0}.vtr-trace-step>svg{color:var(--vtr-chart-2)}.vtr-trace-step b{font-weight:500;color:var(--vtr-fg);flex-shrink:0}.vtr-trace-step code{font-family:var(--vtr-mono);font-size:11px;color:var(--vtr-muted-fg);flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.vtr-composer{padding:12px 16px 14px;border-top:1px solid color-mix(in oklab,var(--vtr-border) 60%,transparent);background:color-mix(in oklab,var(--vtr-bg) 40%,transparent)}.vtr-composer-tabs{display:flex;align-items:center;gap:4px;margin-bottom:8px}.vtr-tab{display:inline-flex;align-items:center;gap:5px;height:28px;padding:0 11px;border-radius:8px;font-size:12px;font-weight:500;line-height:1;cursor:pointer;background:transparent;border:1px solid transparent;color:var(--vtr-muted-fg)}.vtr-tab.is-active{background:var(--vtr-card);border-color:color-mix(in oklab,var(--vtr-border) 70%,transparent);color:var(--vtr-fg)}.vtr-composer-box{display:flex;flex-direction:column;border:1px solid var(--vtr-input);border-radius:14px;background:var(--vtr-card)}.vtr-composer-field{padding:12px 14px 2px;font-size:14px;line-height:1.5;color:var(--vtr-muted-fg);min-height:42px}.vtr-composer-bar{display:flex;align-items:center;gap:4px;padding:4px 8px 8px}.vtr-tool{width:32px;height:32px;border-radius:8px;display:inline-flex;align-items:center;justify-content:center;border:0;background:transparent;color:var(--vtr-muted-fg);cursor:pointer;transition:background .12s ease,color .12s ease}.vtr-tool:hover{background:color-mix(in oklab,var(--vtr-accent) 55%,transparent);color:var(--vtr-fg)}.vtr-composer-spacer{flex:1;min-width:8px}.vtr-hint{gap:3px;margin-right:8px;font-size:11px;white-space:nowrap}.vtr-hint,.vtr-kbd{display:inline-flex;align-items:center;color:var(--vtr-muted-fg)}.vtr-kbd{justify-content:center;min-width:17px;height:17px;padding:0 4px;border-radius:4px;font-family:var(--vtr-mono);font-size:10px;line-height:1;background:color-mix(in oklab,var(--vtr-muted) 60%,transparent);border:1px solid color-mix(in oklab,var(--vtr-border) 60%,transparent)}.vtr-send{display:inline-flex;align-items:center;gap:6px;height:34px;padding:0 12px;border-radius:9px;border:1px solid transparent;font-size:13px;font-weight:500;cursor:pointer;background:var(--vtr-primary);color:var(--vtr-primary-fg)}.vtr-send:hover{background:color-mix(in oklab,var(--vtr-primary) 90%,#000)}.vtr-enter{animation:vtr-rise .32s cubic-bezier(.22,1,.36,1) both}@keyframes vtr-rise{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (prefers-reduced-motion:reduce){.vtr-enter,.vtr-typing i{animation:none}.vtr-typing i{opacity:.6}.vtr-inbox *{scroll-behavior:auto!important}}@container (max-width: 720px){.vtr-list{display:none}.vtr-msgs{padding:16px}.vtr-thread-head{padding:10px 14px}.vtr-composer{padding:10px 12px 12px}.vtr-note-card,.vtr-stack{max-width:86%}}.vtr-inbox .vtr-list-scroll,.vtr-inbox .vtr-msgs{scrollbar-width:thin;scrollbar-color:var(--vtr-muted-fg) transparent}.vtr-inbox ::-webkit-scrollbar{width:8px;height:8px}.vtr-inbox ::-webkit-scrollbar-thumb{background-color:color-mix(in oklab,var(--vtr-muted-fg) 45%,transparent);border-radius:999px}.vtr-inbox ::-webkit-scrollbar-track{background:transparent}